Your Loyalty Deserves Rewards
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THE MORE POINTS YOU SAVE, THE HIGHER YOUR REWARD RATE
Earn points with every dollar. Redeem for bigger discounts when you save more.
Learn more about points and Rewards
FREQUENTLY ASKED QUESTIONS
Have a question about the BrandNet Rewards program? Your answers are here.
BrandNet Rewards is our loyalty program designed to reward you for every dollar you spend, both online and in-store. As a member, you earn points that you can redeem for discounts on your favourite products. Plus, you'll get access to exclusive perks and early notifications for sales events.
Yes, BrandNet Rewards points expire one year after they are first earned. Make sure to use your points within this time to maximise your rewards.
Joining BrandNet Rewards is easy and free! You can sign up online or have our staff assist you in-store. If you join in-store, we can look you up by your email address, making it convenient even without a physical card.
Online Redemption:
Option 1: Using the Rewards Program Button
- Click the orange Rewards Program button on the left-hand side of your screen.
- Select your desired reward based on your available points and generate a coupon.
- Copy the generated coupon code.
- Paste the coupon code in the Coupon Code field during checkout or in your shopping cart.
Option 2: Redeeming Directly in Your Cart
- Add your desired items to the cart.
- Navigate to the cart page.
- On the right-hand side, under your points balance, click the drop-down labelled Select a reward.
- Choose from the available rewards based on your current points.
- The selected reward will be automatically applied to your order total.
Note: Only one reward can be applied per transaction. Ensure you are logged into your account to access and use your rewards.
Earn Points with Every Purchase
Every purchase you make earns points towards rewards, and the more you spend per transaction, the higher the rewards level!
| Tier | Spend | Points Per Dollar |
|---|---|---|
| Bronze | $1-$249 | 1.0 |
| Silver | $250-$499 | 1.1 |
| Gold | $500-$999 | 1.2 |
| Platinum | $1,000-$2,499 | 1.3 |
| Ruby | $2,500-$4,999 | 1.4 |
| Emerald | $5,000-$9,999 | 1.5 |
| Sapphire | $10,000-$49,999 | 1.6 |
Exclusive Rewards for Every Tier
Redeem your points for fantastic discounts. The value of your redemption varies depending on whether you are a retail customer, a wholesale partner, or part of our Wholesale 2 program.
| Points | Reward |
|---|---|
| 300 | $5 off |
| 330 | $15 off |
| 1,430 | $30 off |
| 3,850 | $80 off |
| 8,250 | $165 off |
| 17,600 | $350 off |
| 93,500 | $1,890off |
| 198,000 | $4,000 off |
No, you can use all your points in a single transaction, as long as the cost of your purchase exceeds your points balance.
Points will be added to your loyalty account approximately 24 hours after an in-store or online purchase.
You can check your points balance, loyalty status, and available benefits at any time by logging into your BrandNet Rewards account here.
You can sign in to your BrandNet Rewards account by clicking the "Log In" button at the top right-hand side of our homepage, then following the instructions.
Your account details will be updated with your next order. Alternatively, contact our customer care team at 02 6123 2990.
If you're not receiving emails, your email address may not have been properly recorded. Check your details under the 'My Profile' section on our website. If the issue persists, contact customer care.
To unsubscribe from BrandNet communications, click the 'unsubscribe' link at the bottom of any email received from us and follow the prompts.
We're sorry to see you go! Cancelling will stop your points accumulation and access to rewards. To cancel, contact our customer care team at 02 6123 2990.
To check if your last in-store transaction was added to your account, sign in to BrandNet Rewards. Your balance and status are shown in the Rewards Points field.